Smartproxy - Notice history

All systems operational

Support chat widget - Operational

Smartproxy Dashboard - Operational

Smartproxy Website - Operational

Operational

Residential Proxies - Operational

Datacenter Proxies - Operational

ISP Proxies - Operational

Mobile Proxies - Operational

Operational

SERP Scraping API - Operational

eCommerce Scraping API - Operational

Web Scraping API - Operational

Social Media Scraping API - Operational

Operational

Site Unblocker - Operational

Proxy Extension - Operational

Notice history

Mar 2025

Partial outage affecting Dedicated ISP proxies in UK location
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We're currently investigating the issue.

Issue with Datacenter Pay/GB subscription display
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Scheduled maintenance
  • Completed
    2025-03-13 at 12:39 PM
    Completed
    2025-03-13 at 12:39 PM

    The scheduled maintenance has been completed for ISP/IP; all solutions are operating as usual.

  • In progress
    2025-03-13 at 11:04 AM
    In progress
    2025-03-13 at 11:04 AM

    We’re performing scheduled maintenance for ISP/IP product.

  • Update
    2025-03-13 at 11:00 AM
    Planned
    2025-03-13 at 11:00 AM

    We'll perform scheduled ISP/IP maintenance from 11:00 UTC to 12:00 UTC. Service interruptions are expected.

  • Planned
    2025-03-13 at 11:00 AM
    Planned
    2025-03-13 at 11:00 AM

    We’re performing scheduled maintenance for ISP/IP product

Partial outage with Residential proxy European locations
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing a partial outage with Residential proxies. European locations are affected.

Feb 2025

Partial disruption affecting Dedicated ISP France proxies
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We are currently investigating the issue.

Our Help documentation is currently experiencing a major outage.
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Monitoring
    Monitoring

    Our Help documentation is currently experiencing a major outage. You can monitor the status of this issue directly at https://www.readmestatus.com/

Partial disruption affecting ISP proxies
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating
    We are currently investigating this incident.
Help Documentation
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Monitoring
    Monitoring

    Currently, our documentation - https://help.smartproxy.com/ is under maintenance.

Partial outage affecting datacenter Pay/IP (Italy location) proxies
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We're currently investigating the issue.

Jan 2025

Partial disruption with Residential PAYG plans
  • Update
    Update

    The issue was resolved and our solutions operate as usual.

  • Resolved
    Resolved

    The issue regarding Residential Pay As You Go plans has been resolved.

  • Investigating
    Investigating

    We are currently investigating the incident related to Residential Pay As You Go plans.

Scheduled maintenance
  • Completed
    2025-01-23 at 9:30 AM
    Completed
    2025-01-23 at 9:30 AM
    Maintenance has completed successfully
  • In progress
    2025-01-23 at 9:00 AM
    In progress
    2025-01-23 at 9:00 AM
    Maintenance is now in progress
  • Planned
    2025-01-23 at 9:00 AM
    Planned
    2025-01-23 at 9:00 AM

    We will be performing scheduled maintenance that affects the Smartproxy Dashboard. During this time, fetching subscriptions and processing payments may be disrupted.

Scheduled maintenance
  • Completed
    2025-01-22 at 9:30 AM
    Completed
    2025-01-22 at 9:30 AM
    Maintenance has completed successfully
  • In progress
    2025-01-22 at 9:00 AM
    In progress
    2025-01-22 at 9:00 AM
    Maintenance is now in progress
  • Planned
    2025-01-22 at 9:00 AM
    Planned
    2025-01-22 at 9:00 AM

    We will be performing scheduled maintenance that affects the Smartproxy Dashboard. During this time, certain Dashboard features may experience temporary disruptions.

Scheduled maintenance
  • Completed
    2025-01-21 at 9:30 AM
    Completed
    2025-01-21 at 9:30 AM
    Maintenance has completed successfully
  • In progress
    2025-01-21 at 9:00 AM
    In progress
    2025-01-21 at 9:00 AM
    Maintenance is now in progress
  • Planned
    2025-01-21 at 9:00 AM
    Planned
    2025-01-21 at 9:00 AM

    We will be performing scheduled maintenance that affects the Smartproxy Dashboard. During this time, login and access may be disrupted.

Mitigating the issue
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Identified
    Identified

    We are currently facing issues with Google targets, our team is currently investigating the issue

Jan 2025 to Mar 2025

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